At Russellville Utilities,
We’re Here To Serve You.

We provide electricity, natural gas, water and wastewater services in the Russellville, Alabama area. We are here to serve you – our customer, community, neighbor, and friend.

Pay Your Bill Online

If service has been disconnected, you must contact our office (256-332-3850) before making a payment.

(256) 332-3850

Russellville Electric Board

We are a customer of the Tennessee Valley Authority (TVA), which provides electricity to utilities throughout our region.

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Russellville Gas Board

We provide safe, efficient natural gas as an energy choice to Russellville, Franklin County and Colbert County residences and businesses.

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Russellville Water Board

We provide our customers with the highest quality water possible at very affordable rates while protecting the environment.

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New Utilities Service Forms

Residential and commercial new service forms are now available as PDF downloads.

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We provide billing for all utility services for both residential and commercial customers, offering the convenience of single-account billing for all utilities.

721 S. Jackson Avenue
Russellville, AL 35653 • (256) 332-3850

Hours: Monday through Friday 7:30am til 4:30pm.

Drive-Thru Window — for payments during normal business hours

Night Drop Box — for after-hours payments

New Utilities Service Forms

Residential and commercial new service forms are now available as PDF downloads.

View The Forms

Pay Your Utility Bill Online.

Russellville Utilities has partnered with Nexbillpay™ to extend additional payment options for customers interested in using their debit card or credit card to pay their bill. Nexbillpay is a trusted third party automated payment service that allows you to pay all of your utility bills online.

If service has been disconnected, you must contact our office (256-332-3850) before making a payment.

Pay Your Bill Online Now

Be sure to contact Customer Service with any questions or concerns regarding your account.

(256) 332-3850

For after hours and Emergencies call the Russellville Police Department at (256) 332-2230