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A slow drip of one drop per second wastes 113 gallons of water per month!
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What do all those numbers mean? Learn how to read your bill.

 

 

 

The utility department uses meters to record the exact consumption of resources used each month by every customer. If you live inside the city limits, you may have up to three meters. One for electricity, one for water and if you are a natural gas customer, you will have one for that as well. There is no meter for sewer usage. You may, however, figure your wastewater disposal charges here with this Wastewater Bill Estimator.
If you're like most people, you seldom pay any attention to any of your utility meters. Meters perform their jobs so accurately, so quietly, and so reliably that you should never have to think about them. But just in case you'd like to know how to read your meter, we've provided instructions below for reading all three. Once you know how to read your meter, you can figure out how much of each resource you have used since your last meter reading. Simply subtract the reading on last months bill from the current reading and that is your current consumption. You then may use the bill calculators to estimate what your bill would be at this point in time. Use caution in watching for spiders, wasps and other harmful insects that may be on or around your meters.
Please note that federal law prohibits tampering with, adjusting or disabling any of your meters.


The first step is to locate your meter which is usually enclosed in a concrete or plastic box outside of your home, somewhere near the street.

Remove or raise the cover carefully to avoid injury or damage. Be careful to watch for insects, particularly spiders.

There are two basic kinds of water meters - those with an odometer (above) and those with multiple dials. The odometer type of water meter reads exactly like the mileage indicator on your car. Disregard any needle since this is used only for testing purposes.

The multiple dial type of water meter has small dials in a circle, each marked off in ten divisions.

Each dial reads like the hour hand on a clock. Note that every other hand turns counter-clockwise. To read the meter, start with the highest dial, in this case marked 100,000, and continue reading around to the lowest dial.
If a dial pointer isn't centered exactly on a number or is located between two numbers, read the lower number. The dial in the above example reads 987498, and in this case, it is gallons. That is the total number of gallons that have flowed through the meter since it was new. To figure your current usage, subtract the number on your previous bill from the number you just read and that will give you your current usage.

(Remember to close the lid and replace the cover securely when you are finished).


Your electric meter will normally be mounted to the side of your house or possibly on a utility pole very close to your house.

Like the water meter, there are basically two types of meters. Meters with dials and meters with an odometer. Meters with dials may have 4 or 5 dials (see diagram below). The hands on the dials move in opposite directions from the one next to it. You can tell this by the way the numbers go. They always count up.

To read the meter, just write down the number the pointer has passed. Start with the dial on the far left and proceed to the right. If a hand is directly on a number, look at the dial on it's right. If that hand is past zero, write down the number the left hand is pointing to. If the hand on the right is not past the zero, then you would use the previous number to the one the left hand is pointing to.

The example below reads 65,372 kilowatt hours.


If you are a natural gas customer, you'll find a gas meter outside your home.

Similar to your other meters, there are two basic types. The odometer (above) and the dial type (see below). To read a dial gas meter, start with the dial on the left and move right, the same as the water and electric meters. Record the readings in the same manner, from left to right. When an indicator is between numbers, record the smaller number. Keep in mind that some dials read clockwise, while others read counterclockwise. Refer to the arrows on the illustrations below for help. You can take several readings over time to monitor your usage.

The readings in the below example indicate 436.1 thousand cubic feet. This is the reading from the time the meter was new. To figure your current usage, subtract the reading shown on your previous bill with the current reading. The difference is your current usage. You may use the Gas Bill Calculator to estimate your charges up to this time.

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